Cant download united entertainment app

I am not familiar with United Airlines downloads for playing movies. Click the link below to watch the youtube video. This is not a Dell Video but, may help you resolve the issue. Where you logged into your computer as the Administrator?

United Wi-Fi frequently asked questions. If you need us to perform additional troubleshooting with you. Please send me a Private Message and provide your system service tag number as well as your name, address, phone number and email address for further support assistance if it is needed. Yes that is the procedure which is pretty straightforward but the movies won't play.

Even after installing the Panasonic plug-in app. I had my cell phone with me but I did not bring my charger since this was my first encounter with United's in-flight entertainment. They should just go back to the old system of playing movies through small screens behind each seat, but heck, these new Boeings don't have that so you are stuck with using your own equipment. Another thing annoying with United is how they change planes on-the-fly no pun intended.

On my flight back, I expected the same high-tech plane only to get a plane with the screens behind the seat, so I brought my cell phone charger in the cabin for nothing. The main issue I have is that in "step 4" of the instructions listed it says to Play the movie and will you be prompted to download and install a plug-in. I never get prompted and there is no direct link to install a plugin.

I changed all to the browser settings to make sure popups are not blocked, java code can run etc. Any suggestions? In Airplane mode you are disconnected from the Internet so you cannot download anything. It's easier to actually understand what the hell you're blathering on about before commenting. Not that this has the slightest thing to do with the issue at hand, or even anything to do with Android, but the ignorant sure do love to spout nonsense about Linux Sledge profile , 6 Sep pm.

This really is a big part of this. Phones not having guaranteed security updates have forced them into being disposable. The way to avoid this is increasingly difficult even for tech-savvy users as bootloaders are locked and root results in bans from many apps.

Part of me wishes that items that are disposable should be taxed on the cost to recycle into a new item. We used to have 10 year warranties on things. Now we have 1 year. Bruce C. You almost never see a release full version upgrade to a phone OS. All of the IoT manufacturers, including phone manufacturers are putting profits ahead of security.

Imagine a DDOS where half the internet is hooked into the botnet. Anonamous Cowherd , 6 Sep pm. Yes, there is an easy solution. Either privide updates to the OS or an upgrade. Choosing to make things hardware-incompatible is exactly that - a choice. I think we have different definitions of easy. Atkray profile , 6 Sep pm. Microsoft Windows never ran on phones.

So what you had were not Windows phones, but Windows Phone phones. United should sell United branded phones to people with older phones. Pick it up on your next flight. Michael , 7 Sep am. I am pretty sure a United phone would break down unexpectedly, never start when you expected it to, charge you extra if you wanted to use little features like "calling", be horribly uncomfortable, very loud but impossible to understand, and require you to remove your shoes and belt to use it.

This in a nutshell is the problem with the 'App' Internet. A basic website should be able to do anything the App can do and would only require the client have a reasonably modern browser. But companies want to lock folks in with 'Our Wonderful App'.

The real reason most likely isn't security but that an app lets the company more easily gather data from the client's phone personalized tracking device then a website does. The App Internet seems to make things far less secure then the older browser based Internet.

What is more secure, a single properly patched browser with bookmarks or single use apps each with their own update schedule and policy? Plus it is a lot harder for the end user to set the privacy settings on a hundred apps vs 1 browser.

I find that often times apps just perform a few of the more common functions, but you still have to go to the site to perform the more advanced tasks. Mat profile , 6 Sep pm. You mean like the USPS's 'app' which is basically a glorified web broswer wrapper for most of its functions? That said, and I'm going to be very very blunt here, if using android 4. Put another way, I'm verrrry sad to see this mess being what it is.

Show me an App for picking your nose Uriel profile , 6 Sep pm. Rapnel profile , 6 Sep pm. If you've got the nutshell I've got the nut - Perfectly capable compute devices that you don't own unless you try, hard. And by trying I mean that you have the ability, desire and tech savvy required to both own your bootloader and what it's loading.

Walled app gardens are yin and yang but ultimately the owner of a device must be in charge - no carrier, no google, no apple. These are too powerful, along with the information potentially in them, to entrust to others with what we trust is our own, data and device. The "mobile" world, while not completely beyond repair, is not on the right path and needs correction. Cdaragorn profile , 6 Sep pm. While you can certainly do anything on a website that you can accomplish in an app, the ultimate reason so many companies go with an app instead is simply because an application on your phone is far superior to trying to do the same thing in a browser.

The app gives far more control over things like presentation, data usage, and performance. With an app you also don't have to worry about supporting 12 different browsers and trying to force them to present your application the way you want them to. The web browser is a very powerful tool for simply presenting information over the internet, but at the end of the day an application running natively is far better for many other purposes.

Not in a browser. The app merely needs to be a front end of a web application. And therefore should never break due to versioning.

At least not for 15 years or so. Anonymous Coward , 8 Sep pm. I really wish that were true, but it just isn't. Too many versions of browsers on different devices with different capabilities, and it's only been in the last couple of years that browsers have been given a subset of the functionality that apps have in terms of access to the device features. Even with apps there is a lot of work to maintain cross device version support, but it's still easier than with a website because you can rely on the dev tools to cover some of that for you.

Also, the offline story for an app is insanely better than the offline story for a website from a software development perspective. The app gives far more control over things like Collecting as much infomation about the user as is possible.

Toom profile , 6 Sep pm. Reddit, it feels like, put an intentional delaying script on their site to freeze up browsers to make it appear that the app would make things better. Bergman profile , 8 Sep pm. True, but one thing to consider is design life and generations. A computer generation is about 18 months. Any device that can surf the web is arguably a computer for these purposes. A human generation is about 25 years -- comparing the two, a phone in is equivalent to a year old human.

If your phone has hit retirement age, why would anyone be surprised that it's time to retire it? A ten year old computer is still fine for may jobs, so long as the software is kept up to date.

The main cause of hardware obsolescence are batteries that cannot be replaced, and, with a locked system, the vendor not providing software updates. You can still get Debian, for instance, for the i architecture, that is 32 bit only. Another Anonymous Coward , 6 Sep pm. So dump United, and use an airline that beats the competition, instead of the customers. Gary profile , 6 Sep pm. Had the exact opposite happen to my on my iPhone.

I had paid for an add-free version of a weather app, it ran great for years. Then I upgraded my phone. The add-free version, that I paid for, was no longer available.

Wouldn't download on the new phone because of incompatible something. Only the "free" add driven app could be downloaded. But if I wanted to get rid of the adds, there was a "Premium" available via ongoing subscription. Deleted that and found something else. But TWC had no problem taking my paid content away and selling it back to me! Madd the Sane profile , 6 Sep pm. Ah yes, new iPhones dropped the bit runtime which a lot of abandoned apps and games still used.

I had planned on keeping my 5c to play some older games after I got my SE, but the battery on that started bulging so I recycled it. My fourth-gen iPod Touch is running just fine. Yup - if that phone hadn't stopped charging I'd still be using it!! As it was, I had to run on on a Sunday to the nearest store that had the model I wanted.

I actually can't perform my normal job duties without a smart phone anymore. Crix of Water , 6 Sep pm. In the modern electronics ecosystem hardware lasts far longer than manufacturers prefer.

Therefore the only way to get customers to keep pumping money into the coffers of the tech giants is to force them to. The trouble first started when the Gen2 iPad hit store shelves, after a few iOS updates Apple stopped supporting Gen1 hardware, but before that even happened I was getting locked out of apps simply for not running right out and buying a new iPad. SO I have a legal copy on my windows XP laptop that started its life as a Windows ME laptop and a legal copy on my Gen1 iPad guess what one of the first apps to try and lock me out was, no the lockout didn't last long, letting the battery die cleared the cache , NOW IF I want to transfer it to say my phone, a new tablet, or a new computer I have to pay the same manufacturer for more "Licenses," then I have to pay the same app creator for a new version of the app, then I have to pay DRM creator for a new key All things I have already purchased, all things that were not indicated when I bought the service manual.

Now I can print as many hard copies as I want - There are no restrictions on printing hard copies, but the fine print in the updated license agreement that you can't even access until you access the software and therefore must agree to in order to even see, since opening said software constitutes your acceptance of the agreement NOW the company that I bought my service manual through, well to put it nicely, they shut-up shop, more specifically their parent company and "publisher" decided they wanted out of that market for financial reasons, there is a different publishing company pimping the exact same service manual from 19bloody66, but for 12x NOT Exaggerating the price I originally paid, The company that encoded the DRM is out of business, the only company still in existance from the whole convoluted process is the pdf reader app, and last I checked the app stores hadn't updated any of their apps in over a year.

So I have a legally obtained file, with only two "obsolete" devices that still function I'm sure that all was very very frustrating, but I'm also sure that this is a quote from Grandpa Simpson from the future season 68 of the Simpsons. Anonymous Anonymous Coward profile , 7 Sep pm. At app makers who make us use apps at all, instead of mobile web applications Is this a thing? At app makers who refuse to support older OSes While this example was certainly handled and communicated terribly, that's been the case in desktop programs for multiple decades so there isn't anything new here.

Agammamon , 6 Sep pm. How does the average joe do this? For the average person, it's more of a hassle to learn how to root the phone than to just buy a new phone or do nothing. Near the top will be a link to supported devices. Each support device will link to it's page which will have the directions needed to install for that device.

JoeCool profile , 6 Sep pm. And if your phone isn't supported, you're screwed. I wound up buying a Samsung J7 Perx, but I still have my old phone.

Seegras profile , 7 Sep am. It gets worse. Even LineageOS only supports a small subset of rather contemporary phones. But these ALSO feature the newest software. Why the manufacturers? Because they are the ones that modify the basic Android to the point you have to have a special Android-distribution for their specific phone.

Vikarti Anatra profile , 8 Sep am. Excellent suggestion! Because Cathy, I feel your pain. While the battery was not supposed to be user accessible, I did my research and successfully swapped out the battery, twice. I learned how to back-up, install a custom bootloader and flash a 5. Android is open source, just because official support has ended doesn't mean you are entirely at their mercy.

I couldn't afford a new phone, and my good ol' RAZR had plenty capable hardware to run the newer operating systems. I literally could not afford to brick my device, so I was scared to take the plunge.

It really wasn't that difficult, mostly just learning the lingo, and it extended the life of that phone quite a few years. Most devices are more on the disposable side, especially since wireless carriers scaled back most of their subsidy programs that made people accustomed to getting a new device for free, or very cheap, every two years.

People still want a new phone for cheap on a regular basis, so hardware quality lower. The same way they maintain their car, or fix their home appliances -- pay an expert to do it. Why are people expected to be experts on their own computers? Too Much Coffee Man , 9 Sep am. They're not, but if they barely know how to use a computer they wasted their money.

Ehud Gavron profile , 6 Sep pm. Cathy, please reach out offline and let me know your phone model and type. I understand this doesn't address the meat of the editorial, but it will as an end-result remove the immediate source of frustration. Thanks for all you do. Yes I said nearly the same thing right above, this comment made me realize something else.

Yes, while it appears there's a 6 minute difference between your answer and mine I suspect that's composition time while I was thinking about what I was writing. You and I did suggest essentially the same thing My own personal phone is a 4 year old Moto-G4.

It runs Android 8. I don't know what Ms. Gellis is using for hardware, but if it's able to be upgraded, there's probably something there for it. It may be the "best performer" today, but just like Ms. Gellis discovered, years later the lack of upgrades will leave it as an expensive monthly-billing doorstop. Respectfully, Ehud. Not strictly true. Also, if your rom comes with carrier bloatware - you aren't running AOSP. BroD , 6 Sep pm. This wonderful world of technology is turning out to be quite the shitshow, isn't it?

I've had an issue with the "incompatible with your device" flag when redownloading apps an old phone had onto a mewer model through the Play store. Nastybutler77 profile , 6 Sep pm. Either stop updating apps, and expecting them to work flawlessly on an old OS, or update to a new phone.

This seems pretty straightforward to me, and I'm confused why this is such a difficult concept to grasp. A pretty luddish rant against the march of technology combined with a sense of entitlement. No one is saying you have to keep up, but you need to manage your expectations of what you think you're owed. It's not a static system, and leaving your device alone not making changes , is the same as ensuring that it will inevitably break BTW I consider easily exploitable security holes as broken.

It's being upset that your blueray-player can't play the latest bluerays, because they've changed the video codec and the manufacturer of your blueray player didn't produce the necessary firmware-upgrade for your player. She also stated that she just wanted to continue using the old version, or at least have ample warning that the app would no longer be available on that phone from the next update. It's more like saying that you've just been told that your VCR will stop playing particular movies and you need to buy a DVD player in order to continue watching them.

It would be nice of you didn't misrepresent the arguments when responding to them. The reason it's difficult for you to grasp is due to the lack of understanding of the difference between software and hardware. That phone in your hand is hardware, and it works fine. The forced obsolescence is in the form of the software changing. However, I do have to thank you for lightening up a pretty rough day.

The irony of your misunderstanding combined with a bad analogy and namecalling was actually amusing enough to make me chuckle. This comment has been flagged by the community. Click here to show it. Sayonara Felicia-San profile , 6 Sep pm. Dear Diary, today I had a bad experience with customer support, ZZzzzzz I first had the same issue 3 years ago when my working-perfectly-fine Uber app stopped working on my working-perfectly-fine but outdated iPhone.

Now having the same issue with my current phone. Surprisingly, Zynga's increasingly annoying Words With Friends still works. Which brings me to my proto-point: You want to say it. You're on the edge of the cliff, you are looking over, but for some unknown reason you fail to actually jump over and into Galt's Gulch. Why won't you just verbalize it?!

Here, I will do it for you: This is in effect a failure of unrestrained capitalism. If the self-proclaimed king of corporate concern trolls, Apple, cannot restrain its own greedy wasteful predilections, then what possible hope is there for Anarcho-Libertarianism?

The market is not responding. How can this be? Anonymous Coward , 8 Sep am. Plus, nobody forces you to read any of the stories, let alone spend half an hour typing up a response. Also, I love the way that you still go on an ignorant rant and try to make a story that's got nothing to do with Apple into something about them. What a strange, sad person you are. Sayonara Felicia-San profile , 7 Sep am. Clearly you have a reading comprehension problem.

You can agree with someone concerning the problem and disagree concerning the solution. My only criticism, if you can call it that, is that the while the author correctly identifies the issues, she refuses to explicitly state the broken philosophical and economic ideas which led to these issues in the first place.

Anonymous Anonymous Coward profile , 6 Sep pm. I understand that the tech industry has built itself predicated upon a certain amount of churn. Therein lies the problem. The churn. Now I don't have a particular problems with churn, as every industry does it, but I do have a problem with the time parameters that have been chosen. Now part of the difficulty is that the technology has grown tremendously during its existence.

A certain part of that growth required new hardware to keep up with the new software capabilities, and the reverse as well, new hardware capabilities paved the way for new software capabilities. In some instances one could add on a piece of hardware if it didn't already exist on their system. The reverse hasn't always been true. It wasn't always possible to just add some software as some of the new software required better hardware to run properly.

Some guy named Moore made some projections about this process. Back to my issue and the time frames involved. The industry grew and expected the market to keep up, or rather depended upon the market keeping up in order for them to survive.

But in that process, some things got built that were good enough. It satisfies my needs, I don't need any more. But the industry, both hardware and software and now outside companies find ways to take it away Looking at the automotive industry as a sort of parallel example, cars tend to be turned in after a certain amount of time.

Yet there are decades old cars still on the road. Some of them for show purposes only, but others in daily use. The ability to update or repair a car or for that matter rebuild or restore one has been around The new tech is however a bit more complex, and the ability to repair or rebuild or restore isn't always made easy by the manufacturers, and in some instances is proactively blocked and discouraged.

So, for me, I understand the first ten or twenty years of the technology boom as needing a certain amount of churn as the capabilities, both hardware and software, needed more, and the change was rapid. Today there just isn't the same amount of growth that obsoletes either hardware or software, but the mindset of the industry has not changed.

They still want the same churn. The market is beginning to resist, and will likely resist more in the future. As pointed out in the article and several comments, not everyone can buy a new phone every two years, and the phones or other hardware should be eminently repairable by any Tom, Dick, or Henrietta. It should be built to last. It will die, and it will be replaced. But that should be on our terms, not theirs.

Can you imagine what would happen if Bill Ford made motorcars the way Silly Valley makes computers? Automakers are required to recall defective models and are required to keep parts available for several years after the vehicle is discontinued. Computer makers, meanwhile, are free to sell products with serious security deficiencies and tell the victims of these shoddy products that they should have to buy the entire OS again because they have no intention of fixing the existing product.

I read today's headlines about a DPRK operative being charged for a ransomware attack against various UK NHS trusts, and the responsibility for the manufacturer of the flawed, insecure Win XP systems that created these vulnerabilities? If these were exploding Pintos instead of bugware PC's, this would be going to the highest court and their makers would have to recall and fix everything.

Fine double standard, that. Look you bought into a phone system with a history of OS fragmentation that only has about 2 years of support from the manufacture and cannot be updated.

You've missed the entire point of the article. Her app still worked. The phone still worked. There was no need to support the app. Everything was working.

The RUP cycle had been completed. No more iterations were necessary. Lets see, you have to defrag after so many OS upgrades? It was their refusal to stick to standards and try and force incompatible stuff on to developers that still haunts IT departments to this day. Some of them still have to support IE6, because not even MS wanted to continue supporting some of their harebrained ideas.

Of course it is. Unless you're using very basic HTML, you cannot write a site that will be modern enough for daily use today but still work on the first version of Netscape. So, they don't try, they say "upgrade to a new browser".

Well, true, ideally a site should be able to retain basic functionality no matter what's being used. But the majority of the testing won't be for that. Anonymous Coward , 7 Sep pm. Obviously an operating system is not a market, and the op simply omitted "market" from their comment. And three, the information on where to go for our gate. Whoever you hired to create this app was obviously an amateur.

The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Description Say hello to our redesigned United app. Nov 17, Version 4.

Ratings and Reviews. App Privacy. Information Seller United Air Lines. Size Category Travel. Compatibility iPhone Requires iOS Mac Requires macOS Languages English. Price Free. Wallet Get all of your passes, tickets, cards, and more in one place.

Family Sharing With Family Sharing set up, up to six family members can use this app.